Delivery Information

We have a number of delivery options depending on how quickly you would like to receive your order and where you need it to be sent.

All orders received by 1.30pm on a working day will be dispatched the same day. Orders received after 1.30pm, or on a non-working day, will be processed and dispatched on the next working day.

Please note that our warehouse does not currently operate on weekends or bank holidays. All orders received after 1.30pm on a Friday will be dispatched on the following Monday (or Tuesday if it is a bank holiday weekend). This includes next working day delivery within the UK using DPD.

Delivery Services

We offer free Royal Mail 48 tracked delivery on all orders over £30 within the UK

Royal Mail 48 Tracked Delivery: £3.50 (2-3 working days)

Royal Mail 24 Hour Tracked Delivery: £4.50 (1-2 working days)

Next Working Day Delivery: £6.90

European Delivery: £14.95

Rest of World International Delivery: £25.00

* For customers outside of the UK please be aware that your order may be subject to additional local regional duties or tariffs payable by you the customer at point of delivery.

Missing Orders – Once your order is dispatched we are reliant on our delivery partners to deliver safely, securely and on time. If your order is not received within 5 working days after dispatch please contact us so that we can rectify the situation and also investigate this further. In the case of European and other International orders please allow 10 working days for delivery.

Incorrect Address - If the details entered at checkout are incorrect, and you haven't informed us of a change of address prior to your order being processed by our fulfilment partner, we will be unable to replace or refund this order until it is returned to us by the delivery partner.

If an item is returned to My Expert Midwife as undeliverable, or uncollected from the delivery depot, we will be unable to refund the cost of postage.

If you require your order more urgently or have any special requests please email advice@myexpertmidwife.com prior to placing your order and we will do our best to accommodate your needs.