Delivery Information
📦 Let's Talk Delivery
Real talk - we know you need your products when you need them. Here's everything you need to know about getting your goodies to you:
The Basics
Orders placed before 3pm on weekdays? They're out the door within 24 working hours. After 3pm or weekend orders? We'll get them moving the next working day.
Need Help? We've Got You!
Drop our midwives a line at advice@myexpertmidwife.com before ordering. We'll do our absolute best to help - because we know timing matters!
⏰ Delivery Times
Real talk about our dispatch times - our warehouse team takes a well-deserved break on weekends and bank holidays. Orders placed after 3pm on Friday will be lovingly packed and sent on Monday (or Tuesday after a bank holiday). And yes, this includes our next-day DPD deliveries too!
🚚 Delivery Options
Because every mama's needs are different, we've got flexible delivery options to suit you:
💡 Heads up for our international mamas: Your local customs might add some duties or taxes when your package arrives. We know paperwork isn't fun, but we want you to be prepared!
📦 Where's My Order?
We trust our delivery partners completely, but sometimes things need a little extra attention. Haven't received your order? Here's when to give us a shout:
- UK orders: After 5 working days
- International orders: After 10 working days
📝 Address Matters
Double-check those delivery details! If there's a typo in your address and you haven't let us know before dispatch, we'll need to wait for the package to find its way back to us before we can help. (Unfortunately, we can't refund postage for undeliverable or uncollected items - but we'll always try our best to help!)
💕 Need Special Delivery Arrangements?
We get it - sometimes you need your order ASAP or have special requirements. Drop our midwives a line at advice@myexpertmidwife.com before you order, and we'll do everything we can to help make it happen.