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Delivery Information

📦 Let’s Talk Delivery

Real talk – we know you need your products when you need them. Here’s everything you need to know about getting your goodies to you:

🚚 Delivery Options

Because every mama’s needs are different, we’ve got flexible delivery options to suit you:

🇬🇧 UK Delivery

  • ✅ FREE Royal Mail 3–5 Working Day Tracked Delivery
    FREE on orders over £30. Same-day dispatch if ordered before 2pm Mon–Fri (excluding Bank Holidays).
  • 💌 Royal Mail 3–5 Working Day Tracked Delivery – £3.40
    Same-day dispatch if ordered before 2pm Mon–Fri (excluding Bank Holidays).
  • ⚡ Royal Mail 24 – Next Day Tracked Delivery – £4.40
    Same-day dispatch if ordered before 2pm Mon–Fri (excluding Bank Holidays).

📬 A Quick Note About Shipping

We always do our best to get your order on its way as quickly as possible. However, courier services aren’t always guaranteed, and occasional delays may happen.

If your parcel hasn’t arrived within 2 days of dispatch (RM24) or after 5 days (Royal Mail 3–5 Day), please don’t hesitate to get in touch — we’re here to support you.

✨ To avoid any last-minute stress, we gently recommend placing your order in good time wherever possible.

🌍 International Delivery

🇪🇺 Europe

  • 🚛 DPD European Tracked Delivery – £14.95
    Typically takes up to 7 working days.
  • ✅ FREE DPD European Tracked Delivery on orders over £100

🇺🇸 North America

  • 📦 DHL Tracked Delivery – £25.00
    Typically takes up to 14 working days.
  • ✅ FREE DHL Tracked Delivery on orders over £125

🌏 Rest of World

  • 📦 DHL Tracked Delivery – £27.50
    Typically takes up to 14 working days.
  • ✅ FREE DHL Tracked Delivery on orders over £125

🛃 Customs & Import Duties

If you're ordering from outside the UK, your parcel may be subject to customs fees, import duties, or local taxes. These aren’t included in your product or delivery costs and are the responsibility of the recipient.

Since customs processes vary, we recommend checking with your local customs office before placing your order.

Note: If a parcel is returned to us due to unpaid customs charges, we won’t be able to refund your shipping costs — but we’ll always do our best to help.

⏰ Delivery Times

Our warehouse team takes a well-deserved rest on weekends and bank holidays. Orders placed after 2pm on Friday will be packed and sent on Monday (or Tuesday after a bank holiday).

This applies to Next Day Delivery orders too.

📦 Where’s My Order?

We trust our delivery partners, but if your order goes off track, we’re here to help.

  • UK orders: Contact us after 5 working days
  • International orders: Contact us after 14 working days

📝 Address Matters

Please double-check your delivery address when ordering. If there’s an error and the parcel has already been dispatched, we’ll need to wait for it to be returned to us before we can help.

Unfortunately, we can’t refund postage for undeliverable or uncollected items, but we’ll always try our best to support you.

💕 Need Special Delivery Arrangements?

We get it — sometimes you need your order ASAP or have special requests. Just drop us a message using our Contact Form and we’ll do everything we can to help make it happen.