We hope you will enjoy using our products but in the unlikely event you are not happy with your purchase please contact us at firstname.lastname@example.org within 7 days of receiving your order to arrange a return and refund or exchange. The order will need to be returned to us in its original packaging, in the condition it was received and in an unopened and unused state.
It will be your responsibility to return your item(s) to us, therefore for your protection we recommend using a trackable service such as Royal Mail’s recorded delivery or special delivery as we cannot be held responsible for any loss or damage to your goods whilst they are being returned.
If the goods are being returned because they were incorrectly supplied we will refund the postage costs, otherwise you will be liable for any costs incurred.
Please address returns to:My Expert Midwife,
Grimbald Crag Close,
St James Business Park,