COVID-19 UPDATES, FAQs & Trusted Professional Partners

My Expert Midwife are committed to keeping you up to date with all the latest research and information during the COVID-19 outbreak.

We understand that there is so much to read and digest out there and we want to bring you information in a way which is easy to read and understand.

For more information from the Royal College of Obstetricians and Gynaecologists on

Coronavirus infection and pregnancy, information for pregnant women and their families, click here.

Frequently Asked Questions

Updated 14th May 2020

Use the + on the right of each topic and question to reveal more information. You can ask a question by emailing

1. Orders and Contact FAQ's


Absolutely. Our fulfilment partners are working as hard as they can to dispatch your orders on time however, due to necessary social distancing measures and high order volumes, if it does take a little longer than usual please be patient and bear with us.

You can see our most up to date delivery information HERE.


Please contact us if you have any questions about your order, we are here to help!

Our customer care team are available from 9- 5 Monday to Friday on 0800 030 6629.

Alternatively email and one of the team will get back to you as soon as they can

2. COVID-19 and Pregnancy FAQ's


How do I keep my hands clean?

The best advice for everybody in the population, not just if you’re pregnant, is to wash your hands very regularly and it is also the best way to clean them. If you haven’t got access to hand washing with soap and water you can use any kind of alcohol gel as long as it's got over 70% alcohol content. You should be washing your hands whenever you visit the toilet, before preparing food, whenever you've been out and about touching surfaces and really whenever you have got access to a wash basin wash your hands. If you're out and about, you want to be using alcohol hand gel, especially if you've been in confined spaces, touching door handles or surfaces. Remember once your hands look as if they're not visibly clean you need to wash them again with soap and water, not use hand gel on them to clean them.

How do I protect myself against the virus as best as is possible?

The virus itself we're pretty sure with this virus it does live outside the body and so you need to think about that as well if you’ve been around people who have been coughing and sneezing, especially if it's in your home, you need to wipe down the surfaces with just a general disinfectant. Washing clothes is important too until we learn more about the virus. We know soap and water destroys the membrane of the virus and kills it, if you have got a tumble dryer just use that for drying too.

How does coronavirus spread?

The virus itself is spread through direct contact as well as sneezing and coughing, so you will see lots of people wearing face masks. If you've got symptoms the best way to protect everyone else around you is to stay as far away as possible and try to isolate yourself within the home. Try not to come within 2 metres of others and wear a face mask whilst breastfeeding your baby if you have suspected or confirmed COVIS-19. If you cough and sneeze into a tissue or your arm this can help stop the spread. We know that people continuously touch their face naturally and I think if you're coughing and sneezing you inadvertently contaminate other things around you such as surfaces and people, whoever or whatever you are around. So, if you've got symptoms or if you've definitely got the virus certainly avoid close contact with people that you don't need to. No hugging or touching with symptoms, so anytime you don't need to have close contact just don't. If you’re on public transport, there will be social distancing measures in place and a facemask or face covering is compulsory. If you meet others whilst out walking or in the supermarket, keep at least 2 metres apart.

What do I do if I need to cough or sneeze?

If you want to cough and/or sneeze you should try to think of how to stop the spread of the virus even if you don’t have the virus, the best advice is to use a tissue to cough and sneeze into and then bin that tissue, make sure it goes straight into the bin, don’t reuse it, if you don't have a tissue, which is possible, you can just cough or sneeze into the crook of your arm again. This is where washing your clothes more often comes in, just to make sure you get rid of that virus if it's on your clothes and stays there.


What does coronavirus mean for pregnant women?

What it is like for pregnant women if they do catch this virus? Well, currently the advice says that for pregnant women it is no different than a non-pregnant person catching the virus so the symptoms will be very similar and are pretty much the same. For pregnant women the symptoms are expected to be mild to moderate but, it is possible that pregnant women may be more likely to acquire coronavirus. We know that just by nature of pregnancy, women’s bodies do suppress their immune systems. As we do not have enough information on how COVID-19 affects pregnancy it is advised that pregnant women avoid public facing roles in the workplace, where possible and after 28 weeks of pregnancy to be found a role within the company which allows you to work from home if possible to avoid unnecessary contact with others. Pregnant women should avoid contact with people outside their home unnecessarily and be a bit more careful with hand washing, cleaning surfaces etc.

Can my unborn baby catch coronavirus from me?

Passing the virus from a pregnant mum, during pregnancy or labour, to their unborn baby (vertical transmission) is now thought to be ‘probable’. This advice has been changed recently due to some babies testing positive for COVID-19  after being born. It is still unclear how many pregnancies would be affected this way of or how babies could be affected. It is still thought unlikely that your baby will be affected during the pregnancy regarding their development or that your unborn baby would develop any abnormalities if you became infected with COVID-19.

What if I am pregnant and have a health issue too?

For pregnant women who do have other conditions, such as asthma, heart disease or diabetes, it is recommended that you self-isolate. You're more likely to be affected by the virus so you need to consider seeking medical advice and help sooner rather than later if you have symptoms of COVID-19 or if you become more unwell than you might expect. Workplace advice is that this category of pregnant women should work from home where possible.

What do I do about attending my midwife and hospital appointments during social distancing?

The most important thing is that each surgery and hospital will have their own way of working so it's really important that if you haven’t already been informed by your midwife or hospital, that you call them ahead of any appointments just to check whether or not it's still essential and what their plans are for your antenatal pathway of appointments are. Before attending any face to face appointments it’s really important to let your midwife or hospital know if you think you may have any symptoms of COVID-19.

Are midwife and hospital appointments being done differently?